Jul 23, 2026
What Claude’s Economic Index Connector Means for Teams
Anthropic’s Economic Index connector brings real usage data into Claude. Here’s what engineering leaders should do with it, and where to be careful.
ai
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Jul 17, 2026
Nadella’s AI Warning: Stop Handing Over Your Data
Satya Nadella’s warning is a wake-up call for teams using proprietary AI: token costs are only half the bill. The real risk is exposing sensitive data to model vendors.
ai
Jul 14, 2026
AI Customer Service Must Optimize for Resolution
Fast first replies are easy to measure, but they don’t fix bad customer experiences. Here’s how to design AI customer service around resolution, escalation, and context.
ai
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